At patek99, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This Privacy Policy clearly explains how we collect, use, store and protect your personal data as a member of our platform in Malaysia.
Six layers of protection we apply to safeguard the personal information of Malaysian members
All communications between your device and patek99 servers are protected by 256-bit SSL encryption – the same standard used by Malaysia's leading banks such as Maybank and CIMB.
Always ActiveYour personal data is stored on servers protected by multi-layered access controls. Only authorised personnel can access your information, and every instance of access is automatically audited.
Strictly Controlled AccessPatek99 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial gain. Your data belongs to you — it is not a business asset of ours.
Absolute GuaranteeAll data handling practices at patek99 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits to ensure ongoing adherence to applicable laws.
PDPA 2010 CompliantAs a patek99 member, you have the right to access, rectify, delete, or transfer your personal data. Any requests relating to these rights will be processed within 14 business days.
Guaranteed RightsYou have full control over marketing communications from patek99. You can easily unsubscribe from any promotional emails or notifications at any time through your account settings.
Control in Your HandsFull transparency on what data patek99 collects and why it is needed
| Data Type | Purpose of Collection |
|---|---|
| Full name | Identity verificationKYC |
| IC / Passport Number | Age verificationKYC |
| Email address | LoginCommunications |
| Phone number | 2FA VerificationSupport |
| Residential address | KYC Verification |
| Date of birth | Age verification |
| Data Type | Purpose of Collection |
|---|---|
| Transaction history | Account statementsSupport |
| Payment information | Deposits/withdrawalsFraud prevention |
| Game history | Technical SupportAudit |
| Device IP address | SecurityFraud prevention |
| Device information | Platform optimisation |
| Cookie data | User experienceAnalytics |
Patek99 ("we", "our platform") respects the privacy of every individual who uses our platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information in the context of using the patek99 platform in Malaysia.
By registering as a member or continuing to use the patek99 platform, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
This Privacy Policy applies to all information collected through the patek99 platform, including the website, mobile application (if applicable), and all our official communication channels. It should be read together with Terms & Conditions ours, which forms part of the overall agreement between you and patek99.
Patek99 collects only the information genuinely necessary to deliver our services safely, fairly, and efficiently. We do not collect excessive or irrelevant data beyond the stated purpose.
This information is collected when you register, fill in a form, contact customer support, or interact directly with our platform:
When you use the patek99 platform, certain technical information is automatically collected by our systems for security and service improvement purposes:
patek99 Data Collection Principles: We only collect data that is necessary for legitimate, clearly defined and specific purposes. We do not collect sensitive information such as religious beliefs, political views or health-related data unless it is directly relevant to the delivery of responsible gaming services.
Patek99 uses collected personal information solely for legitimate and specific purposes. Below is a full list of how your data is used:
Patek99 does not sell, rent or trade your personal data to third parties for marketing purposes. Disclosure of your personal data to third parties occurs only under very limited and controlled circumstances, as described below:
We may share your data with service providers who assist us in operating the platform, including:
All third-party service providers are bound by strict confidentiality agreements and are prohibited from using your data for any purpose beyond the scope of services they provide to patek99.
Patek99 may disclose your personal information to the relevant authorities where required by law or a valid court order. In such cases, we will notify you of the disclosure to the extent permitted by law.
Patek99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, or accidental disclosure:
Patek99 retains your personal data only for as long as necessary to fulfil the stated purpose of collection, or as required by applicable Malaysian law. In general:
As a patek99 member and as an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data:
To exercise any of the rights above, please contact the patek99 Privacy team by email at privacy@patek99.ws or via live chat on the platform. We will process your request within 14 business days and may require identity verification before doing so.
The patek99 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.
| Cookie Type | Functionality | Duration |
|---|---|---|
| Essential Cookies | Enabling core platform functions, including login and session security | Session only |
| Preference Cookies | Saving your language preferences, display settings, and other preferences | 1 year |
| Analytics Cookies | Collecting non-personally identifiable usage data to improve the platform | 2 years |
| Security Cookies | Detect suspicious activity and prevent unauthorised access | 30 days |
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the patek99 platform.
The patek99 platform may contain links to third-party websites or services in certain contexts, such as payment providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX) and game providers. Please note that once you click a link to an external platform, the patek99 Privacy Policy no longer applies.
Patek99 is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of each third-party platform you visit before providing them with any personal information.
Patek99 does not permit individuals under the age of 18 to register for or use our platform under any circumstances. We do not knowingly collect personal data from minors.
Should we discover that personal data belonging to an individual under the age of 18 has been collected, we will take immediate steps to delete that information and terminate the relevant account. If you believe your child or a minor has registered on our platform, please contact us immediately at privacy@patek99.ws.
Patek99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. The latest version will always be available on this page with a clear update date.
For material changes (i.e. changes that significantly affect how we use your data), we will notify you via an in-platform notification or an email to your registered address at least 14 days before the changes take effect.
Now that you know how we protect your data, you can play with greater peace of mind. Register with patek99 today and enjoy 600+ games of your choice with security and privacy guaranteed at all times.
Frequently asked questions about privacy and data security at patek99